Last Updated: July 15, 2026
At Hanynest, we want checkout to feel simple and secure from start to finish. Here's everything you need to know about how payments work when you shop with us.
Accepted Payment Method
At this time, Hanynest accepts payment exclusively through PayPal. All orders placed on our site must be completed using a PayPal account.
Why We Use PayPal
We chose to work with PayPal because it's a widely trusted, well-established payment platform that handles the encryption and security of your financial information on our behalf. When you check out, your payment details are processed directly through PayPal's secure servers — Hanynest never sees or stores your PayPal account information.
Currency
All prices on our website are listed and processed in U.S. dollars (USD). If your PayPal account is set up in a different currency, PayPal will apply its own currency conversion at checkout, and any related conversion fees would be determined by PayPal, not by Hanynest.
When Your Payment Is Charged
Your PayPal payment is authorized and charged at the time you place your order, not when your order ships. This helps us confirm and begin processing your order as quickly as possible.
Payment Issues or Declines
If your payment doesn't go through, this is typically related to your PayPal account settings or available balance rather than an issue with our website. We'd recommend checking directly with PayPal if you run into a decline, or reaching out to our customer service team if the issue continues.
Order Confirmation
Once your PayPal payment is successfully processed, you'll receive an order confirmation email from us. If you don't see this confirmation shortly after checkout, please check your spam folder or contact us to make sure your order went through correctly.
Contact Us
Hanynest
US Warehouse Address(Warehouse Only):
28 Geary St., Suite 650, San Francisco, CA 94108, United States
China Factory Address:
Room 1105, Changfang Dongjun Building, No. 99, Renmin East Road, Hehuayuan Street, Furong District, Changsha City, Hunan Province, China
Email: service@hanynest.com
Phone: +1 424-445-5015
Hours: Monday–Friday, 9AM–5PM PT