Last Updated: July 15, 2026
At Hanynest, we want your wall panels to arrive safely and on time. Below you'll find everything you need to know about how we process, ship, and deliver your order.
Order Processing Time
Once your order is placed, our team gets to work right away. Most orders are processed within 1-3 business days before they leave our warehouse. Please note that processing time does not include weekends or public holidays.
Order Cutoff Time
We do our best to get orders out the door quickly. Orders placed before 4:00 PM (PT) are processed the same business day. Orders placed after 4:00 PM (PT), as well as orders placed on weekends or holidays, will be processed on the next available business day.
Shipping Destinations
Currently, Hanynest ships exclusively within the contiguous United States (the 48 connected states). At this time, we're unable to ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, offshore islands, military addresses (APO/FPO), or any destination outside the United States. We know this isn't ideal for everyone, and we're working on expanding our shipping coverage in the future.
Shipping Fees
We keep our shipping pricing simple and transparent:
- Orders between $0.01 and $39.99: a flat shipping fee of $6.99 applies
- Orders of $40.00 or more: shipping is on us — completely free
Please note that free and flat-rate shipping applies only to addresses within the contiguous United States, as outlined in our shipping destinations above.
Shipping Time & Estimated Delivery
Here's exactly how your total delivery timeline breaks down:
- Order Processing Time: 1-3 business days
- Shipping Time (Contiguous U.S.): 5-10 business days
- Total Estimated Delivery Time: 6-13 business days (processing time + shipping time combined)
Keep in mind this total estimate does not include weekends, public holidays, or unexpected delays such as high-volume seasons or carrier disruptions — these may extend the delivery window slightly.
Where We Ship From
All Hanynest orders are shipped directly from our warehouse located in the United States, so you won't need to worry about customs delays or international shipping surprises.
Tracking Your Order
Once your order ships, you'll receive a tracking number by email. You can check the status of your delivery anytime at 17TRACK.
Please Double-Check Your Address
We want your order to reach you without a hitch! Before completing checkout, please take a moment to make sure your shipping address is complete and accurate. Hanynest isn't able to be held responsible for delays or lost packages resulting from incorrect address information provided at checkout.
Contact Us
Hanynest
US Warehouse Address:
28 Geary St., Suite 650, San Francisco, CA 94108, United States
China Factory Address:
Room 1105, Changfang Dongjun Building, No. 99, Renmin East Road, Hehuayuan Street, Furong District, Changsha City, Hunan Province, China
Email: service@hanynest.com
Phone: +1 424-445-5015
Hours: Monday–Friday, 9AM–5PM PT