Terms of Service

Last Updated: July 15, 2026

Welcome to Hanynest. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By browsing our site or placing an order, you agree to be bound by these Terms. Please take a moment to read through them carefully.

Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these Terms, we ask that you refrain from using our website or services.

Eligibility

Our website and services are intended for use by adults, or by individuals who have obtained consent from a parent or legal guardian. By using this website, you represent that you have reached the legal age of majority in your jurisdiction, or that you are using our services with the permission of a parent or legal guardian.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Prohibited behavior includes, but is not limited to:

  • Attempting to gain unauthorized access to our systems, accounts, or data
  • Using automated tools (bots, scrapers) to extract content without our permission
  • Uploading or transmitting any harmful code, viruses, or malicious software
  • Impersonating another person or providing false information when placing an order
  • Using our website for any fraudulent or unlawful purpose

Products and Orders

We make every effort to display our wall panel products, including colors, dimensions, and descriptions, as accurately as possible. However, slight variations may occur due to screen settings or manufacturing tolerances. All orders are subject to acceptance and availability; we reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Pricing and Payment

All prices listed on our website are shown in U.S. dollars and are subject to change without prior notice. Payment must be received in full before an order is processed and shipped. We use secure, SSL-encrypted checkout to protect your payment information.

Shipping and Returns

Shipping timelines, fees, and delivery details are outlined in our Shipping Policy. Return eligibility, timelines, and refund procedures are outlined in our Return & Refund Policy. Both policies form part of these Terms and apply to every order placed through our website.

Intellectual Property

All content on this website, including text, graphics, logos, product images, and design elements, is the property of Hanynest or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

User Conduct and Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. You agree to provide accurate and current information and to notify us promptly of any unauthorized use of your account.

Limitation of Liability

To the fullest extent permitted by law, Hanynest shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim arising from your order shall not exceed the amount you paid for the product in question.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we do not guarantee that our website will be error-free, uninterrupted, or that products will meet every individual expectation.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Hanynest's warehouse operations are based, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the applicable U.S. courts.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review these Terms periodically.

Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms or engaged in conduct that we deem harmful to Hanynest or other users.

Contact Us

Hanynest

US Warehouse Address:
28 Geary St., Suite 650, San Francisco, CA 94108, United States

China Factory Address:
Room 1105, Changfang Dongjun Building, No. 99, Renmin East Road, Hehuayuan Street, Furong District, Changsha City, Hunan Province, China

Email: service@hanynest.com
Phone: +1 424-445-5015
Hours: Monday–Friday, 9AM–5PM PT